Frequently Asked Questions

How do I place an order?

Open a product, review its details, choose any available options and add it to your cart. Review your items and complete checkout.

How do I pay?

Use the payment options shown at checkout. Cash on delivery is currently enabled.

How much is delivery?

Review the delivery charge for your address at checkout. Contact support if your address or delivery options are unclear.

Can I change or cancel an order?

Contact support with your order reference as soon as possible. Ask whether a change is still possible before placing another order.

What if my item is damaged or incorrect?

Contact support with your order reference, a description and photos. See Returns & Refunds for how to request help.

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