Returns & Refunds
Request help with an order
If an item arrives damaged, incorrect or with a problem, contact support with your order reference, a description and clear photos if available.
Before sending an item back
Contact support for return instructions and the correct return address. Keep the item and packaging available while your request is reviewed.
Return and refund details
The store has not yet supplied a return window, eligibility conditions, return shipping charges or refund processing timeframe for this page. Ask support to confirm the applicable details before purchase or return.
This page explains how to request assistance; it does not promise approval of a return or refund.
